1. Introduction
At Teo Backpacks, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect the information you share with us through our website.
2. Information We Collect
We may collect the following types of information when you interact with our site:
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Full name
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Delivery address
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Phone number
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Email address
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Order details
We do not collect or store payment details, as all transactions are processed using cash on delivery only.
3. How We Use Your Information
Your personal data is used for the following purposes:
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To fulfill and deliver your orders
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To communicate with you regarding your purchase
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To respond to customer service requests
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To improve our website and service offerings
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To comply with legal obligations
4. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. However, we may share necessary data with trusted delivery partners strictly for order fulfillment and shipment purposes.
5. Data Retention
We retain your data only as long as necessary to complete your orders, provide customer support, or comply with legal requirements.
6. Security
We implement appropriate technical and organizational measures to safeguard your information. However, no method of data transmission or storage is 100% secure.
7. Your Rights
You have the right to:
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Access the personal data we hold about you
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Request correction of inaccurate information
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Request deletion of your personal data (where legally applicable)
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Object to or restrict the use of your data for marketing purposes
8. Opt-Out Instructions
If you wish to opt out of marketing communications or have your data removed from our records, please email us at [email protected] with the subject line “OPT-OUT REQUEST.” Please include your full name and contact number used during purchase.
9. International Users
As we operate worldwide, your data may be processed in countries other than your own. By using our site, you consent to this transfer of information.
10. Updates to This Policy
We may update this Privacy Policy occasionally to reflect changes in legal, technical, or business developments. Changes will be posted on this page with an updated “Effective Date.”
11. Contact Us
For any privacy-related inquiries or requests, please reach out to us at [email protected].